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Viewing and Changing Your App’s Status and Availability
When your app is available on the store, its status is Ready for Sale, as shown by a green status indicator
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. Any other status means that your app is not live on the store. You may have deliberately removed the app from sale, such as if you’re waiting to release the app to correspond to a marketing campaign. This chapter describes how to control when and in which store territories an app is available, and at what price.
If you haven’t deliberately removed the app from sale, you should review the app status to understand why the app isn’t on the store. This chapter describes the possible app statuses and how to resolve issues that prevent an app from being available on the store.
About App Statuses
Wherever app versions are listed in iTunes Connect, you’ll see the version’s status (such as Ready for Sale or Prepare for Submission) or a status indicator (such as ,
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, or
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). The status tells you immediately whether your app needs attention: - A red status indicator means that you need to perform some action before an app can be available on the store.
- A yellow status indicator means that some process is ongoing, controlled either by you or by Apple.
- A green status indicator means that the app is Ready for Sale.
The version status text, described in Table 12-1, helps you understand what may be preventing your app from being available on the store.
The descriptions of app version statuses in the table include whether you can edit the iTunes Connect metadata when the app version is in that status.
Table 12-1 App version statuses
iTunes Connect provides tools to help youtrack and manage the status of your app, including a history of status changes,an interactive Resolution Center page for resolving submission issues, andemail notifications sent when app status changes occur.
Viewing Status History
The status history lists the state changesfor a version of an app, the time the change occurred, and the originator ofthe change. Use this information to track your app through the review process.
To open the status history for an appversion
2.Select Activity
3.Click App Store Versions from the platformyou want to view.
Viewing Resolution Center Communications
If your app doesn’t pass review and isrejected, you receive a communication from Apple regarding the reason for therejection. This information is available in iTunes Connect from My Apps or theApp Details page: - From My Apps, click the View Issues linkunder the app status.
- From App Details, click the link thatindicates unresolved issues at the top of the page.
iTunes Connect displays information aboutan app rejection, including any specific App Review Guidelines that caused theapp to be rejected. You can also view communications about your submission toBeta App Review on this page. The communications are listed in the left column,grouped by thread and with App Review communications appearing before Beta AppReview communications. Select a communication to display the details on theright. You can ask questions or respond to the review information in the detailarea.
You can correspond with Apple using thispage until you resubmit the build for review. You can also send attachments,such as screenshots and supporting documents. If your app has been rejectedbecause of a metadata issue, you can resolve t ... | 
发表于 2017-8-14 11:26:16
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